It’s been a tough year for the restaurant industry and with diners expected to stay away into 2023, there’s little respite in sight. Given the bleak outlook, now’s the time to switch up your marketing to find new ways of attracting and keeping consumers.
Incentivising diners to become repeat customers can significantly grow your customer base. According to a recent survey, more than 50% of Canadians would be more likely to dine out if offered loyalty programs.
There are many food safety courses on the market, some of which offer tempting bargains and discounts, but don’t be tempted to sacrifice content for cost - this is one area where quality counts.
Your waiter, your chef, your line manager, your supervisor - everyone working in your restaurant is an individual. So why train them the same?
When it comes to employee development, restaurants and other foodservice businesses often fall into the trap of buying a one-size-fits-all training solution. These out-of-the-box programs aren’t doing you or your staff any favours, forcing trainees to plough through monotonous modules that don’t cater to their specific abilities, career goals, or level of experience.
For some restaurant workers, serving is a summer job. But what if your new hires show promise and you want to keep them year-round?
Enticing staff to stay isn’t just about offering them a good wage or creating a fun workplace environment. Those things do matter, of course, but equally-important is continual training and development.
As restaurants across the country grapple with a lingering labour shortage, savvy employers are looking to the next generation to staff their eateries. Luring Gen Z through the doors could be the answer to your staffing shortfall…but only if you know how to train them effectively.
As any eaterie knows, summer is one of the busiest times in a restaurant’s calendar. The warm weather brings a rush of patio-lovers and tourists, eager to sit and enjoy a leisurely meal in the sunshine.
After the hectic months of July and August, September is usually a time to slow down, take stock, and catch a breath. For many employers, it’s also time to train.
A Learning Management System (LMS) is a big investment in your business. It’s one that you made because you know that investing in training is the right move for any business in today’s tight labour market. Staff need to be able to upskill quickly and competently, and that just isn’t possible with patchy training that is different at each store or franchise. An LMS unifies training efforts and promotes quality throughout the entire organization.
Online learning is a quick and convenient way to train your employees in everything they need to know about food safety, but not every business is equipped with the resources to run a digital classroom. That’s where we come in.
These are challenging times for the foodservice industry and challenging times call for strong leaders. Whether you manage a small kitchen team, or a full roster of front-of-house wait staff, your employees need to know that you care and that you’ll support them as the sector adjusts to the new normal.
These are uncertain times for the Canadian restaurant industry and, without a crystal ball, it’s hard to know what’s on the horizon. In the short-term, the outlook is mixed. While restrictions are easing across the country and staff are returning, rising costs and wary customers mean it won’t be business as usual.