Have you or your company recently received a less-than-favourable online review?
Read our latest blog article to find out how you can best address the opinion presented.
Here's a quick excerpt from the article:
How to Combat Negative Online Reviews For Your Foodservice Business
Customer feedback can help shape any business and better recognize meet the expectations and needs of customers - this is especially true for foodservice establishments. Earning a negative review can cost you revenue and less your organization’s reputation, making it extremely important for foodservice professionals to take these reviews seriously and find a way to combat them or make them right. Here’s what you need to know about how your restaurant or foodservice business can combat negative reviews online.