Managing Food Safety  -- Online Training

Enter the Course

Enrolment in the course is valid for 60 days. The certification exam must be written within 60 days anytime after the training has been completed.

There is no additional fee for the first attempt at the certification exam. For more information about the certification exam, please open the "Certification Exam" panel.

For Individual Learners

You may enter the course directly by clicking the button below. If you are not already enrolled you will be prompted to enter an enrolment key or pay for immediate enrolment using a credit card or PayPal. The cost of the course is $95.99* + applicable taxes.

Note: if you do not have an account on this web site you will be prompted to create one before you can enrol in any of the courses we offer.

Enter the course

Purchase Multiple Enrolment Keys

You can purchase multiple enrolment keys for your employees or students at our online store, the FoodSafetyMarket. This option can also be used if you are planning to pay for training for someone else. Enrolment keys purchased through the online store will be delivered via email within 1 - 2 business days.  The cost on an enrolment key for this course is $95.99* + applicable taxes.   Enrolment keys do NOT expire; however, access to the training materials is valid for 60 days once a key is activated in a course.  Enrolment keys are valid for one use only, and cannot be re-used or reset.

Go to the store

* Prices subject to change without notice.

Course Description

Managing Food Safety -- Online Training

The Managing Food Safety (MFS) online training course will help food handlers learn how to prepare and serve safe food. It will help them integrate safe food handling practices, policies and procedures into their workplace. This course is based on standards established in the Food Retail and Food Services Regulation and Code (FRFSRC), and recommendations from Health Canada and the Canadian Food Inspection Agency CFIA.

What is included in the course fee?

The cost of this course is $95.99* + applicable taxes. This fee covers:

  • Access to the training modules;
  • Access to the electronic (PDF) versions of the infographics and other job aids;
  • Jurisdictional variances (ie. if a province, territory or municpality has alternate requirements or recommendations).
  • One (1) attempt at the certification exam.

This coures fee includes the certification exam.

* Prices subject to change without notice.

Course Outline

This course has 16 modules. Learners must successfully complete all 16 components to be eligible to attempt the Certification Exam.

Topics include:

  • A brief welcome
  • The importance of food safety
  • Regulations (federal, provincial and municipal)
  • Biological hazards
  • Other food safety hazards (chemical, physical and allergens)
  • Hygiene (personal)
  • The thermometer (selection and calibration)
  • An introduction to the flow of food (identify the 5 main areas)
  • Purchasing and receiving
  • Storage (refrigerated, frozen, dry goods, etc.)
  • Food preparation
  • Service
  • Food safety programs
  • Facilities and equipment (buildings, utilities, selection and maintenance)
  • Cleaning and sanitization
  • Pest control

Course Features

Our online food safety training courses feature:

  • Modules that are professionally narrated so you have the benefit of viewing and hearing the content.
  • Courses that are full of rich media such as images and short video clips.
  • Interactions to demonstrate best practices, customisable by industry.
  • Case studies that are specific to the chosen industry.
  • Interactive images representing various scenarios.
  • Job aids that can be downloaded (PDF) for future reference.
  • Quizzes in each module to measure your knowledge and help prepare for the exam.
  • The ability to stop a module and resume again at any time (within the duration of the enrolment).
  • Support is available via online chat, toll free telephone, email and remote computer support.

Course Duration

You can take the online training at your own pace. The typical time is approximately 6 to 8 hours to complete all of the modules. Depending on your experience and education it may take more or less time. Your access to the training is valid for 60 days. The training includes access to the exam.*


To successfully complete the MFS online program learners must complete all modules with the minimum grade required within each (generally 70%, but some are 80%). Learners can review any module and make additional attempts at the quiz in order to achieve the required grade.

Once the learner has completed all modules, options for the certification exam will appear within the training. There is a brief description of each option, and the learner can determine which option best suits their situation and needs. These options do not become available until all training modules are complete, and they remain available until enrolment in the online training expires.

The final step to complete the MFS Certification requires learner to write the food safety certification exam. This is outlined in more detail in the "Certification Exam" panel.

*There is an enrolment relationship between training and exam for those making using of our Proctor-ME web proctor service.  This is explained in more detail in the "Certification Exam" panel.

Accreditation from Health Authorities

National Accreditation

Our food safety programs have been accredited by the governing health authorities in all provinces and territories across Canada.

What does "accreditation" mean?

"Accreditation" is a process of validation in which institutes of learning are evaluated. In this case, the standards of accreditation are set by government health authorities for each province, territory and, in some cases, municipalities. Receiving accreditation means that the material presented in our training program and examinations meets or exceeds the standards put forth by the evaluating organization. Food safety accreditation is based on two parts: training and examination. Both components are required in order to receive food safety certification, as outlined by the governing health authorities.

At this point point in time, while our certification is widely used, there is no governmental requirements for the following provinces and territories:

  • Newfoundland and Labrador
  • Nunavut
  • Yukon
  • Certification Exam

    Writing the MFS Certification Exam

    Why is it needed after the training?

    Our accreditation from health authorities is based on two components:

    • Completion of the Managing Food Safety program, either in-class with a Certified MFS Trainer, or online through the MFS Online Training; and
    • Successful completion of the MFS Certification Exam, either on paper or online.

    The certification exam is required to demonstrate retention an understanding of the concepts presented within the training. Test takers will be challenged to show the ability to apply the information in situations that more-accurately reflect the daily functioning of a food service operation.

    What is it?

    The Managing Food Safety certification exam consists of 60 questions. Full certification with MFS requires a minimum grade 70% (42/60) on the exam.

    Questions presented in the exam reflect all of the different components of the MFS training program.

    Who is eligible to write the certification exam?

    Prior to writing the food safety certification exam for MFS, you will be required to provide proof of eligibility. Eligibility is based on meeting any 1 (one) of the following criteria:

    • Completion of MFS Online Training, or
    • Completion of MFS in-class training with a Certified MFS Trainer, or
    • An unsuccessful certification exam attempt within the previous 6 months.

    PLEASE NOTE : Those wishing to re-certify with MFS must complete the training again (online or in class). No one may re-certify in Managing Food Safety without meeting one of the above-mentioned criteria within the preceding 6 months.

    Examination Process

    All food safety certification exams must be written in the presence of someone specifically authorized to administer exams with our organization. The exam administrator will explain the rules, and provide guidance prior to the start of the exam. Once the exam begins, the exam administrator will observe the process to ensure that all rules are followed, but will not offer any assistance (including clarification of questions, translation of questions, or any guidance that would help lead a test taker toward the correct answer).

    For those learners who are unable to make arrangements to have a proctor physically present in the room with them, the exam may be written with our Proctor-ME web proctor service. The Proctor-ME web proctor will monitor the test taker via web cam, and will audit computer activity, to ensure that all rules are being followed.

    Certified MFS Trainers and Certified MFS Proctors are NOT permitted to provide exam administration via web cam. All Certified MFS Trainers and Proctors must physically be in the same room with a test taker in order to administer the MFS Certification Exam. Anyone wishing to use the web proctor service must follow all of the steps within the MFS Online Training in order to connect and complete the MFS Certification Exam.

    How to write the certification exam

    Once a user has successfully completed all of the modules within the online training, a new section will become visible. This section is titled "Preparing for the certification exam."

    The preparation section provides the learner with four options:

    1. Writing the exam in the presence of an authorized exam administrator through a previous arrangement (for example, if an organization has Certified MFS Proctors on staff, or if the learner has already made arrangements with an independent Certified MFS Proctor). This option may or may not incur additional fees for the learner, depending on the situation.
    2. Using our Proctor-ME web proctor service (this has the opportunity to provide the fastest exam option, as users have access to the exam schedule as soon as the training is complete).
    3. Submitting a form to request arrangements for an exam administrator (for example, if the learner does not have a webcam, or if the learner wishes to write the exam on paper). There will be additional fees associated with this option, as there is a fee for the exam, plus the exam administrator will charge a proctor fee (there may be shipping costs, as well, if the leaner chooses the paper form of the exam, instead of the online version).
    4. The user may choose not to complete a certification exam (these users will not receive a certification with our organization, but they will have gained knowledge and understanding of food safety).

    Last modified: Friday, 18 October 2019, 4:10 PM