Support for Online Training
We offer several forms of support for our online training courses.
Frequently Asked Questions
If you would like to browse our FAQs, please select the appropriate course below.
We provide support through online chat during regular support hours (Monday - Friday, 8:30am - 5:00pm EST).
If you would like to participate in a live chat, please fill in the form below and click "Chat now" when you are ready to begin.
Please note, the live chat will initiate a download of a chat program. You must run the program in order to connect to our support centre.
If you are experiencing technical difficulties, and wish to speak with a support technician directly, please call 1-888-829-3177 during our regular support hours (Monday - Friday, 8:30am - 5:00pm EST).